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Frequently Asked Questions

+ Who is DIGIPROOF for

- Who is DIGIPROOF for

DIGIPROOF is an online application for individuals, businesses and lawyers.

Its objective is to allow everyone to defend themselves effectively in the event of a dispute, because you will have solid and falsifiable evidence.

+ What is a DIGIPROOF Seal

- What is a DIGIPROOF Seal

An DIGIPROOF seal is an operation to protect your evidence.

Your evidence are protected thanks to a highly secure digital storage, your evidence are time-stamped and geolocated

As soon as the sealing operation is effective, the proofs you have sealed become tamper-proof.

+ What is a court seal

- What is a court seal

Most people have heard of and seen police seals while watching cop shows on television. These seals consist of placing evidence from a crime scene in plastic bags or boxes, in view of the trial that will take place when a suspect is arrested.

Most of the series clearly show the administrative aspects of seals, namely the information to be completed on the seals, the signature of the judicial police officer, the storage of seals in highly secure premises, the specific conditions of access to seals for which you must be accredited.

+ What are the similarities between DIGIPROOF seals and court seals

- What are the similarities between DIGIPROOF seals and court seals

DIGIPROOF seals are designed to securely collect and store evidence. DIGIPROOF being an online service, the sealed objects are digital, it can be photos, videos, office documents, in fact we can seal all types of files, except for executable files.

As with judicial seals, DIGIPROOF seals can be used in legal or amicable proceedings to assert your rights.

DIGIPROOF seals are stored in the digital equivalent of secure rooms (highly secure servers in a highly secure datacentre).

An DIGIPROOF seal contains the contact details of the person filing the seal, a description of the nature of the seal and the context of the seal, the sealed file, and a seal certificate.

Only the depositor or the persons he designates can access the seal. No other person, including DIGIPROOF staff, has access to the seal.

+ Differences between DIGIPROOF seals and court seals

- Differences between DIGIPROOF seals and court seals

A judicial seal is carried out by a judicial police officer, a sworn person who carries out the sealing. DIGIPROOF performs some of these functions thanks to blockchain technologies which make it possible to perform several digital fingerprints of sealed files and information relating to this seal; while associating a certain date, as well as the geolocation of the place where the seal was made.

This procedure prevents any subsequent modification and thus makes the sealed file tamper-proof. In the event of legal proceedings, the magistrates will be certain that the file they consult is indeed the one which has been sealed with a certain date. The seal keys are deposited with a Notary, to give the DIGIPROOF seal the scope of an authentic deed.

+ How to take action to defend my rights with the DIGIPROOF seal

- How to take action to defend my rights with the DIGIPROOF seal

In litigation, in most cases, the simple presentation to the opponent of the sealed certificate with the possibility of consulting the sealed file online |when it is a document, photo or 'a video| is enough to succeed.

When that is not enough, we produce various certificates and if necessary the notary act associated with the seal keys.

If you have requested the assistance of a lawyer, we will provide him with a complete file allowing him to fully understand the tamper-proof technology of DIGIPROOF seals. It will be up to you to send him the documents associated with the seal (as a reminder, we do not have access to them).

+ How to view a DIGIPROOF seal

- How to view a DIGIPROOF seal

You can consult all your seals in your customer area, if you have made many seals, you have a search engine and a selection system by date.

You can consult a seal either by clicking directly on the link provided to you at the time of the seal, or by scanning the DIGIPROOF stamp (QRCode) present on the certificate or downloadable at the time of the seal.

+ How to allow the consultation of a DIGIPROOF seal

- How to allow the consultation of a DIGIPROOF seal

To send a DIGIPROOF seal to someone, you can:

Send the seal certificate in paper format; the recipient can scan the seal stamp (QRCode) to view the sealed file on our servers online.

Send the seal certificate, in pdf format, by email

Send by email or sms an html link

Send by email or sms the image of the DIGIPROOF Stamp

You can associate a code with a seal that must be entered to view the sealed file.

+ What is the shelf life of a seal on DIGIPROOF's servers

- What is the shelf life of a seal on DIGIPROOF's servers

Stamps and seal certificates are stored indefinitely.

It is you who choose the duration of conservation of the sealed file, when it must exceed that envisaged base in your pack service. You have several options:

extend the retention period of the file at the time of sealing operations

extend the retention time of the file before the end of the retention period (retention)

reload the sealed file on our servers, in the event of legal or other proceedings. This is an upload operation identical to that performed at the time of sealing. But be careful, the uploaded file must be strictly identical to the one sealed. Many tests are carried out and at the slightest deviation, the file would be rejected. In the latter case, it is up to you to carefully ensure the ?long-term? preservation of your evidence.

+ How to use DIGIPROOF seal correctly

- How to use DIGIPROOF seal correctly

Knowing how to use DIGIPROOF seals properly is necessary to guarantee your rights and to be able to defend yourself properly in the event of a dispute. Using the online application is simple and easy, but you need to have done some \''blank\'' sealing to be really comfortable the day you need it.

But defending your rights is above all a question of reflex.

It is in fact a question of anticipating potential disputes before they are declared, and therefore of sealing the necessary elements of proof.

You must somehow develop a sixth sense of potential litigation risks, so that you can take the lead in accumulating the evidence that may be useful to you. Given the very low cost of a seal operation, this approach will prove to be a winner in the short term, because any dispute will cost more than all the seals you have been able to perform.

+ Examples of use

- Examples of use

Rental and loan

I lend an object to someone, I make a video seal (video report) to show the condition of the object before the loan. If necessary, I make a new video seal at the time of return to show that there is a problem. The video seals being tamper-proof, the trick is played...

In the same way, I rent a vehicle I can also perform a video seal when I pick up and return the vehicle. It is inexpensive (often less than one euro) and it is very effective.

Video seals can be used when renting apartments, renting equipment, etc.

Invoice, guarantees, general conditions of sale, administrative ...

I save my invoices so that I can find them easily in the event of a problem. Major hard discount brands reimburse you without any problem in the event of default, even on the eve of the two-year term; but you have to find the receipt and that's harder. We tend not to take care of it when it comes to purchases of less than 50 euros

I save the general conditions of sale of a website when I make a major purchase, because these conditions change frequently and in the event of a warranty or other dispute you may have difficulty finding them.

Entrepreneur, Craftsman, liberal profession

I am a construction worker, I make a video report when I start a construction site and when I finish it. In the event of an unjustified complaint, it is very easy for me to solve the problem. I send the two certificates to my client who can see \''in person\'' if his complaint is justified

Photographers, artists, authors, journalists

I am a photographer and when a photo seems promising to me, I make a seal; I am thus certain that no one can steal it from me.

I am an artist, a writer, I make regularly, as I progress, a seal containing my work. This is called protecting the creation path. This is extremely strong copyright protection, as counterfeiters are unable to produce such evidence.